Whether you’re looking for a better deal or seeking a better standard of customer service, the Energy Switch Guarantee lets you switch with absolute confidence.
Switching to a provider who has signed up to the Guarantee, is easy. Here’s why:
- To make the switch more simple, the whole transfer process will be handled by the provider you are switching to
- It guarantees a reliable and hassle-free switch in just twenty-one days
- You can continue using your existing energy provider right up to the point that you switch – so you won’t be without electricity or gas at any point
- Under the Energy Switch Guarantee, in the unlikely event of any problem occurring, you have the reassurance that your new provider will work to resolve any issue swiftly and efficiently
- If you change your mind within 14 days you simply remain with your existing provider
- Any credit from your old energy account will be refunded within 14 days of your final bill