Latest News

Press releases and blogs

  1. 5th February 2019

    Seven things you need to know before you boil the kettle

    Get savvy with your energy bills by following this simple checklist Moving into a new house is exciting – especially if you’re leaving your shared, messy halls to move in with your mates. But it also usually means no more all-inclusive bills either… Sorting out your gas and electricity might not be top of your […]

  2. 20th December 2018

    ENGIE signs up to the Energy Switch Guarantee

    ENGIE has become the newest member of the Energy Switch Guarantee, an industry initiative to make switching simple, speedy and safe for consumers. Consumers can continue to feel confident in switching to one of the signatories who have to report on their performance every quarter to show that they are compliant with the high standards […]

  3. 25th October 2018

    Switching hits a new record in 2018

    Following the publication of the latest electricity switching figures from Energy UK, Energy Switch Guarantee issued the statement below. Pamela Taylor, Independent Chair of the Energy Switch Guarantee, said: ““It is encouraging that over half a million energy customers moved to a new supplier last month potentially saving themselves hundreds of pounds on their bills. […]

  4. 23rd October 2018

    What do consumers want from the future energy market?

    With digitalisation driving possibilities for new services and efficiencies, it is important to consider what consumers want from the future energy market, the subject of the panel I chaired at Energy UK’s Annual Conference last week. Greg Jackson, CEO of Octopus Energy summarised it as “consumers knowing that they are not getting ripped off”.For him […]

  5. 11th October 2018

    Energy Switch Guarantee responds to Ofgem’s State of the Market report

    Commenting on Ofgem’s State of the Market report, Pamela Taylor, independent chair of the Energy Switch Guarantee, said: “Ofgem’s State of the Market report has encouraging news that switching continues to increase and, with 73 suppliers in the market customers have increased choice and significant savings to be made. “We know confidence in switching remains […]

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Hearing decisions

  1. 7th January 2019

    Compliance decisions

    If a Signatory reaches Stage 3 of the Non-Compliance Process, they are referred to the Compliance Committee for a hearing. The Compliance Committee consists of the Independent Chair of the ESG, a senior representative from Energy UK and a senior representative from Citizens Advice. The Committee is responsible for deciding whether or not the Signatory […]

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Gallery

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