Latest News: Press release

  1. 25th September 2019

    Energy Switch Guarantee responds to Citizens Advice star ratings

    Following Citizens Advice’s publication of its latest energy star rating table , the Energy Switch Guarantee issued the below statement. An Energy Switch Guarantee spokesperson said: “In a competitive market, good customer service can be just as important as price for many customers who may well look at these ratings when choosing their energy supplier. “Today’s ratings, […]

  2. 13th June 2019

    Nearly half of energy consumers have switched, according to new survey

    New research from the Energy Switch Guarantee, published today, reveals that nearly half (48%) of those surveyed said they have switched energy supplier in the last four years – significantly higher than those who said they had switched home insurance (35%), broadband (31%), telephone provider (24%) and bank (14%). The new survey also found: Over […]

  3. 10th June 2019

    Switching is a ‘Breeze’ with the Energy Switch Guarantee

    Breeze has become the newest member of the Energy Switch Guarantee (ESG), an industry initiative to make switching simple, speedy and safe for consumers. The Guarantee now covers around 85% of the market[1], and provides consumers with a reliable and hassle-free switch in just twenty-one days. Consumers can continue to feel confident in switching, as […]

  4. 20th December 2018

    ENGIE signs up to the Energy Switch Guarantee

    ENGIE has become the newest member of the Energy Switch Guarantee, an industry initiative to make switching simple, speedy and safe for consumers. Consumers can continue to feel confident in switching to one of the signatories who have to report on their performance every quarter to show that they are compliant with the high standards […]

  5. 25th October 2018

    Switching hits a new record in 2018

    Following the publication of the latest electricity switching figures from Energy UK, Energy Switch Guarantee issued the statement below. Pamela Taylor, Independent Chair of the Energy Switch Guarantee, said: ““It is encouraging that over half a million energy customers moved to a new supplier last month potentially saving themselves hundreds of pounds on their bills. […]

  6. 11th October 2018

    Energy Switch Guarantee responds to Ofgem’s State of the Market report

    Commenting on Ofgem’s State of the Market report, Pamela Taylor, independent chair of the Energy Switch Guarantee, said: “Ofgem’s State of the Market report has encouraging news that switching continues to increase and, with 73 suppliers in the market customers have increased choice and significant savings to be made. “We know confidence in switching remains […]